©2018 by Butter Your Nuts, LLC. 

STORE POLICY

CUSTOMER CARE

Our customers are our "why". Our customers range from vegans, to local business supporters, weekend warriors, elite level athletes, heart patients, diabetics, and to every day people who just enjoy peanut butter and we absolutely love every one of them. We enjoy getting out and talk to customers more than anything in the world and hearing how they are using our products and seeing their pictures and recipes on social media! If you have pictures or recipes using our products, please be sure to tag us in the post and we will re-post it! 

If for some reason you are not satisfied with a jar of Butter Your Nuts product, please email us at info@ButterYourNuts.com and we will do our best to make things right. We take great pride in the quality of our products and they are made in VERY small batches to ensure the highest quality you can get!

PRIVACY & SAFETY

Butter Your Nuts Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect Information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why Do We Collect Such Personal Information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How Do We Communicate With Our Site Visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How Do We Use Cookies?

 

A “cookie” is a small text file that is transferred to your browser and stores information about your interactions with a particular website. A cookie is then read by the Web server that placed it on your browser. It works as a sort of identification card, recording your preferences and recalling previously entered information. By using cookies, your navigation time is reduced and use of a website is simplified.

Butter Your Nuts uses two types of cookies:

  • A “session” cookie is temporary and is deleted once you close your browser. Session cookies are used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., the website of an affiliated company). Session cookies can also give helpful information.

  • A “persistent” cookie is more permanent and is stored on the hard drive of your computer. Persistent cookies are used to customize a website for a user. They may store passwords, preferences, registration and account information so that users do not have to re-enter this information each time they visit the website.

A cookie cannot be executed as code or deliver viruses. We use both session and persistent cookies to collect and store information that allows us to offer better customer service and ensure easy navigation through our website(s).

You have the option of setting your browser to reject cookies. In most cases, if you do not accept the cookie you are still able to use the site. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit this site. Butter Your Nuts also uses Google Analytics and they have cookies (_ga, _gat, _gid) associated with their product that are used to identify unique users and limit the number of requests that have to be made to doubleclick.net. You have the ability to go in and remove any of cookies.

 

 

How Can You Withdraw Your Consent?

If you don’t want us to process your data anymore, please contact us at info@ButterYourNuts.com or send us mail to: 3619 Walton Ave. Cleveland, OH 44113

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Links to Third Party Websites

 

Butter Your Nuts may provide links to Internet sites maintained by others. Butter Your Nuts does not review such third-party websites in their entirety and is not responsible for the contents of or any products or services offered by such third-party sites. Butter Your Nuts encourages you to read the privacy statement of every website you visit whether the site is linked to our or not.

Butter Your Nuts provides these links to you as a convenience and the inclusion of any link does not imply our endorsement of the linked site or our acceptance of any responsibility that arises as a result of your use of the site.

 

 

Questions and Contact Information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Info@ButterYourNuts.com or send us mail to: Butter Your Nuts 3619 Walton Ave, Cleveland, OH 44113.

WHOLESALE INQUIRIES

If you are a retail business owner, manager, or purchaser and are interested in becoming wholesale growth partners with us, please shoot us an email at Info@ButterYourNuts.com and we would love to set up a time to talk, discuss your plans, pricing, and ways we can make our products works for your retail location!

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

0
  • White Facebook Icon
  • White Instagram Icon
  • White Twitter Icon